Folio 01 — Programmes
Three Programmes. One Focus: Your Retirement Records.
An introductory community talk, a facilitated reconstruction workshop, and a capability build for organisations that want to support their members over the long term.
← Back to HomeThis page covers programme content, process and pricing. All programmes are educational and operational in scope. They do not include personalised pension advice, financial planning or regulated representation.
Folio 02 — Methodology
How Silverpadas Structures Its Work
Every Silverpadas programme starts from the same premise: before any retirement-related decision can be made with clarity, the household needs to know what documents exist, where they are, and what they say. That sounds basic — and it is. But the process of actually assembling that picture, for a household with a twenty or thirty year working history, is rarely straightforward.
Silverpadas programmes are designed to move participants through that process step by step. The introductory talk establishes what should be in a complete file. The workshop series supports people who need to reconstruct a file from scattered or incomplete sources. The capability build equips organisations to sustain that kind of support within their own community.
Throughout all three programmes, the same boundary applies: Silverpadas provides education and process guidance, not personalised assessment or regulated advice. Where a question requires the judgement of a qualified practitioner, the referral sheet distributed at every session names the appropriate type of professional for that category of matter.
Materials are drawn from published EPF, SOCSO and government source documents. They are reviewed each year and updated to reflect current publications. All handouts and worksheets are produced in English and Bahasa Malaysia.
Step 01
Identify
List what documents should exist
Step 02
Locate
Find or request each item
Step 03
Organise
Build a coherent, indexed file
Step 04
Refer
Know who to approach next
Folio 03 — Programme 01
Documents Before Decisions: Introductory Talk
90 minutes · On-site delivery · Up to 40 attendees · RM 475
A structured, ninety-minute on-site talk for community groups, mosque and church committees, and workplace welfare bodies. The session explains why assembling retirement paperwork before any decision is the most useful first step a household can take — and how to begin from documents already in the home.
What Is Included
- Printed handout covering the session topics
- Records index sheet in English and Bahasa Malaysia
- Segment on recognising misleading representations
- Written referral sheet — qualified professionals by category
- Delivery at your venue
Session Flow
Opening boundary statement — what the talk covers and does not cover
Walk-through of the records index: EPF, SOCSO, employer files and supporting documents
How to request missing records using publicly available channels
Recognising misleading approaches — what to watch for and set aside
Referral sheet and open questions
Best suited to: Community groups holding a single session, workplace welfare programmes and religious committee events where members are beginning to think about retirement paperwork.
Enquire — RM 475Folio 04 — Programme 02
Records Reconstruction Workshop Series
4 weeks · 2 hours per week · Max 10 participants · RM 1,700 per participant
A facilitated four-week workshop series for people whose employment records are incomplete, spread across multiple employers or held only in paper format. Suited to participants with long or interrupted working histories who benefit from a structured, supported process rather than attempting reconstruction alone.
What Is Included
- Reconstruction worksheet used across all four sessions
- Guidance on written requests to former employers using public channels
- Chronology template to place records against verified employment dates
- Session on organising supporting evidence — pay slips, correspondence, contracts
- Personal file — assembled by the participant across four sessions and retained by them
Weekly Sequence
Orientation — records index, what exists vs what is missing
Requesting records — EPF statements, SOCSO records, employer files
Supporting evidence — organising additional documents and correspondence
Completing the personal file — chronology, index and referral sheet
Best suited to: Individuals with long, interrupted or multi-employer working histories who need facilitated support to bring scattered records into a single, organised file.
Enquire — RM 1,700 per participant
Folio 05 — Programme 03
Community Organisation Capability Build
3–5 months · NGOs and welfare associations · RM 4,380 per engagement
A capability engagement for NGOs and welfare associations that want to support their members with retirement documentation — while remaining clearly outside regulated practice. The engagement transfers knowledge, materials and a governance structure to the organisation itself, so that support can continue sustainably through the organisation's own trained volunteers.
What Is Included
- Written boundary and governance framework — agreed with the organisation's own advisers
- Four-day volunteer facilitator training course
- Bilingual materials library that the organisation may reproduce
- Case-recording template for tracking support activity
- Supervision structure for volunteers
- Closing capability report with recommendations
Engagement Phases
Scoping — understanding the organisation's membership, existing practices and governance
Governance framework — boundary document agreed with the organisation's advisers
Volunteer facilitator training — four-day course covering curriculum, process and boundaries
Supervised trial sessions — volunteers facilitate with oversight before working independently
Closing report — assessment of capability and recommendations for ongoing operation
Best suited to: NGOs and welfare associations in Perak with an active membership base and a commitment to supporting members in areas that remain clearly outside regulated practice.
Enquire — RM 4,380Folio 06 — Selection Guide
Which Programme Suits Your Situation?
| Feature | Introductory Talk | Workshop Series | Capability Build |
|---|---|---|---|
| Format | Group session (up to 40) | Small cohort (max 10) | Organisation engagement |
| Duration | 90 minutes | 4 weeks | 3–5 months |
| Personal file built | Via trained volunteers | ||
| Bilingual materials | (reproducible) | ||
| Governance framework | |||
| Price | RM 475/session | RM 1,700/participant | RM 4,380/engagement |
| Best for | First awareness sessions | Scattered records, complex histories | NGOs supporting many members |
Folio 07 — Standards
Protocols Across All Programmes
Participant Data
Only the contact details needed for programme administration are collected. Employment and pension information shared during sessions is not retained after the session closes.
Source Material
All curriculum content is drawn from EPF, SOCSO, Department of Insolvency Malaysia and other government publications. Facilitators do not offer personal interpretations beyond published guidance.
Annual Review
Materials are reviewed annually against current source publications. Updates are reflected in programmes from the following quarter.
Scope Boundary
Each programme opens with a boundary panel — a spoken and printed statement of what is and is not covered. Questions outside scope are referred via the written referral sheet.
No Commercial Referral
Silverpadas does not receive fees or commission for referring participants to third parties. Referral sheets name categories of professional, not named firms or individuals.
Bilingual Delivery
All printed materials are in English and Bahasa Malaysia. Questions may be raised in either language during facilitated sessions.
Folio 08 — Pricing
Programme Fees
Introductory Talk
RM 475
per session
- 90-minute on-site session
- Up to 40 attendees
- Bilingual handouts included
- Referral sheet included
Workshop Series
RM 1,700
per participant
- 4 sessions × 2 hours
- Max 10 participants
- Reconstruction worksheet
- Personal file retained by participant
Capability Build
RM 4,380
per engagement
- 3–5 month engagement
- Governance framework
- Facilitator training (4 days)
- Reproducible materials library
Prices are in Malaysian Ringgit and are inclusive of all specified programme materials. Payment terms are discussed during the enquiry stage.
Folio 09 — Next Step
Not Sure Which Programme Fits?
Describe your situation in the enquiry form — group size, type of records involved, whether you are an individual household or an organisation — and we will come back with a recommendation.
Send an Enquiry